Our data support service levels are mutually agreed to suit whatever you need. We’re not into forcing clients into anything they don’t need, instead, we’ll help you assess what suits your business model best.
You’re not on the stopwatch!
One things for sure, when it comes to our data support services, we’re not looking for short term financial gains, unlike many companies out there. What’s most important to us is that you’re happy with the service and your business continues to run smoothly with our help. We’re a company that’s always looking to the future and growing our relationships with our clients for the long term.
Our data support service level agreements are categorised…
- Support hours to suit your business requirements
- Agreed response times
- Contract term preventative maintenance site visits
- Client staff training and telephone helpline
- Flexible contracts enabling new equipment to be added pro-rata
- Our engineers are trained on the latest hardware and software, enabling fast diagnosis and accurate fix solutions
Call us now on 0800 9887039
To understand our data support service levels and find out which one’s right for you.